Privacy

We value your trust and are committed to protecting your personal information. Our privacy policy explains how we collect, use, and safeguard the details you share with us while making reservations, browsing our website, or using our services. Your data is kept secure and is used only to enhance your experience with us.

Effective Date: October 1, 2025

Privacy Policy

This privacy page explains how we gather, use, handle, and share your data—including personal data—when you use and utilize our services.

1. Introduction

By using our services, you entrust us with your personal details. We recognize the importance of this responsibility and are dedicated to safeguarding your information while giving you control over it.

This Privacy Policy explains what information we collect, why we collect it, and how you can access, manage, or request the removal of your data.

2. Information We Collect

When creating an account or making a booking, you may share personal details such as. To serve you better, we collect certain information.

  • Your name and contact details
  • Payment details when required
  • Preferences for communication

3. How We Use Your Information

The information we collect helps us deliver and improve our services. Specifically, we use it to:

  • Provide and customize your experience
  • Process reservations and payments
  • Send confirmations, updates, and notifications
  • Ensure security and verify identity
  • Evaluate and enhance our services

4. Information Sharing and Disclosure

We do not sell or share your personal information with outside parties except in the following cases:

4.1 With Your Consent

We may share your details with third parties if you explicitly allow us to do so.

4.2 Legal Obligations

We may disclose information if required to:

  • Comply with applicable laws or legal requests
  • Enforce our Terms of Service
  • Prevent, detect, or address fraud and security risks
  • Protect the rights, property, or safety of our users and company

5. Data Security

We take strong measures to keep your information secure, including:

  • Encrypting data transfers with SSL technology
  • Regularly reviewing our data handling practices
  • Restricting access to authorized staff only

6. Your Rights and Choices

You have the right to manage your personal information, including:

  • Accessing the data we hold about you
  • Correcting inaccurate information
  • Requesting deletion of your data
  • Restricting or objecting to how we process your data

7. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here along with a revised effective date.

By continuing to use our services after updates, you agree to the revised terms.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Phone call: +255 689 691 002

Email: silverparadisehtl@gmail.com

Address: Manzese Tip Top's Street, Dar-es-Salaam, Tanzania